Every letter left on the hall table is opened by a real person.
| Purpose of your letter | Address on the envelope |
|---|---|
| Support and bugs | hello@moonlitmanorhouse.com |
| Responsible play and safeguarding visitors | safer@moonlitmanorhouse.com |
| Privacy requests | hello@moonlitmanorhouse.com |
Real-money gambling accounts are outside anything the manor can help with. For gambling support, the National Gambling Helpline is free on 0808 8020 133.
Moonlit Manor House admits adults of 18 and older only. The coins Mortimer brings on his tray are virtual and carry no monetary value; they cannot be bought, sold, withdrawn or exchanged. You will find no coin shop in any room and no payment page in the house, no prize of real-world value is ever offered, and success here does not imply future success at real-money gambling.
National Gambling Helpline 0808 8020 133 · free, confidential and answered around the clock · BeGambleAware · GamCare · The house rules on responsible play